Roga - Delete Your Account

Introduction

Welcome to the Roga account deletion page. Here, you can request the deletion of your personal data associated with your Roga account. Follow the simple steps below to proceed.

Steps to Delete Your Account

  1. Log in to Your Account
    • Log in to your account using your chosen method (Email, Google account, or Apple ID).
  2. Navigate to Account Settings
    • Go to the ‘Settings/Account’ page within your Profile section.
  3. Click the Delete My Account Button
    • Click on the ‘Delete My Account’ button.
  4. Review and Confirm
    • Review the information provided, and if you agree, check the box labeled ‘Yes, I want to delete my account.’
  5. Email Confirmation
    • A confirmation link will be sent to your email. Be sure to check your spam folder if you don’t see it.
  6. Finalize Deletion
    • Click the link in the email to finalize the deletion of your account.

Types of Data Deleted

When you request account deletion, the following types of data will be permanently deleted:

  • Log in to Your Account
    • Name, Email, Date of Birth, Gender.
  • Navigate to Account Settings
    • Activity logs, Preferences, Achievements, Session History.
  • Click the Delete My Account Button
    • Stress score, Stress level, Stress Report, Mood Report.

Data Retention Information

There is no data retained after account deletion. All your personal and usage data will be permanently deleted from our servers.

Important Note

Once your account is deleted, it cannot be recovered. Please ensure that you have saved any important information before proceeding.

Contact Support

If you encounter any issues or have any questions about the account deletion process, please contact our support team:
Email: [email protected]

Delete My Account

You can also proceed to delete your account here by clicking on the button below

Delete My Account

FAQs

Can I use the Roga 2 device with other apps, or while watching TV / reading a book?
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Yes absolutely!

You can follow these steps:

1. Open the Roga app
2. In the Device tab click on the "Connect" button
3. Once the device appears as connected click on the "Start Stimulation" button
4. You'll then see a 60min timer will start.
5. You can minimize the Roga app and swith to any other app.

This will allow you to log your Roga session while using other apps and keep your session metrics.

* Please make sure you have downloaded the latest version of the Roga app from the AppStore

How do I setup the Roga 2 device?
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Check out the setup guide for an overview of the process on how to setup your Roga 2 device.